* The training agenda and materials were well organized:

* The training manual was easy to follow and helpful:

* The training methods used were fun and interactive:

* There was a variety of activities that kept me engaged in the class:

* The training I received makes me feel comfortable completing the daily job duties required for my position:

* How confident are you using the insurance tools provided in class?

* The information I received in the Customer Service Retreat was relevant to my job.

* How are you going to apply what you learned in the Customer Service Retreat to your position at Children’s Mercy?

* What did you enjoy most about training?

* Is there anything you found that did not work in training?

* Additional comments?

If we can contact you for further input on how to improve training, please list your name below.

* Educator's name